Terms of Service

This Privacy Policy outlines the privacy practices of Blue Ring Marketing. By engaging our services, you agree to comply with the policies outlined within.

Blue Ring Marketing may collect and hold personal information, including but not limited to your name, address, telephone number, email address, website address, and other relevant details.

We collect personal information through various means, which include: • Directly from you when you provide information over the phone, via email, or by submitting an inquiry through our website, such as contact forms & calendar entries. • Information obtained from publicly available sources, including third parties acting on your behalf or our affiliated companies. Additionally, when you visit our website, we collect non-personally identifiable information for internal use. This includes data like browser type, version, language, operating system, pages viewed, access times, and referring website addresses, which aids in enhancing user experience.

We use your personal information for the following purposes: • To verify your identity. • To deliver the services you've requested. • To manage and administer those services. • To respond to your queries and feedback. • To notify you of any relevant updates. • To conduct research and development for improving our services. • To enhance our business systems, including testing and updating them. We may, on occasion, use customer information for new, unanticipated purposes. Should our information practices change in the future, we will apply these new purposes only to data collected from the time of the policy change forward, adhering to our updated practices.

At times, we may engage other companies to provide services on our behalf, such as content creation, hosting, web development, payment gateway, collections agency or if required by law. These companies will have access only to the personal information required to deliver their services. Blue Ring Marketing ensures that such organizations are bound by confidentiality and privacy obligations to safeguard your personal information.

Blue Ring Marketing reserves the right to amend this Privacy Policy at any time. If you object to this policy, please refrain from accessing or using our services.

You have the right to access your personal information, subject to legal exceptions. To do so, please inform us, and, for security reasons, your request may need to be submitted in writing. Blue Ring Marketing reserves the right to charge a fee for searching for and providing access to your information on a per-request basis.

The Blue Ring Marketing website employs AdRoll cookies, tracking pixels, and related technologies. These cookies are small data files that our platform serves and stores on your device. They serve various purposes, including website operation and personalization. Additionally, they may track your site usage to target ads to you on other websites.

These Payment Terms outline the payment practices of Blue Ring Marketing. By engaging our services, you agree to comply with the policies outlined below. • Payment Method: All payments for services provided by Blue Ring Marketing shall be made via the Stripe payment gateway, unless otherwise agreed upon in writing. • Payment in Advance: Unless a prior agreement is reached in writing, all services require payment in advance. In certain cases, where a prior agreement is made, invoices and payment terms may be established on a case-by-case basis. • Transaction Fee: A transaction fee of 1.8% plus $0.30 per transaction shall be applied to all payments made through Stripe. This fee will be added to the total invoice amount. • Late Payments: In the event that an invoice is not paid within 2 weeks from the date of issuance, Blue Ring Marketing reserves the right to automatically charge the credit card on file for the overdue invoice amount. • Late Payment Fees: For each week that an invoice remains overdue, a late payment fee of $15 will be added to the invoice until the outstanding balance is paid in full. The late payment fee is applied upon the second overdue payment notice being issued. Late payment fees are non-negotiable. Once applied, they form part of the outstanding balance and must be paid in full before the account is considered settled. Blue Ring Marketing will not waive late payment fees under any circumstances, and failure to pay them will be treated as a non-payment of the invoice. • Debt Collection: If an invoice remains unpaid for 90 days or more from the original due date, Blue Ring Marketing reserves the right to refer the outstanding account to a third-party debt collection agency. Any fees, charges, or costs incurred as a result of this referral — including collection agency fees and any associated legal costs — will be added to the outstanding balance and are the sole responsibility of the client. • Credit Card on File: By engaging our services and agreeing to these payment terms, you consent to keeping a valid credit card on file with Blue Ring Marketing for the purpose of processing payments, including late payment charges, as outlined in this agreement. • Removal of Credit Card Information: Upon the termination of services and provided that the account does not have any outstanding balances, credit card information on file will be removed after one month. We prioritize the security and privacy of your data, and this step ensures your sensitive information is handled appropriately.

If an account falls significantly overdue, Blue Ring Marketing may initiate the collections process. This process may include, but is not limited to, contacting the client for payment, employing the services of a collections agency, or pursuing legal action to recover the outstanding amount. Any costs incurred during the collections process will be the responsibility of the client.

At Blue Ring Marketing, we are committed to providing high-quality services to our clients. We understand that there may be situations where a refund is requested. Please review our refund policy below to understand our guidelines regarding refunds. Refunds Eligibility: We do not offer refunds for services that have been rendered. Once a service has been completed, it is considered fulfilled and, as such, not eligible for a refund. We prioritize delivering top-notch results, and our team works diligently to meet your expectations and project requirements. Refund Requests: If you believe that an error or misunderstanding has occurred, please contact our customer support team immediately. We are dedicated to resolving any issues promptly and providing appropriate solutions to ensure your satisfaction. Any refund requests will be assessed on a case-by-case basis. Blue Ring Marketing values your business and is committed to providing outstanding services. We appreciate your understanding and cooperation with our refund policy.

1. Cancellation Notice Clients are required to submit all requests for service cancellation in writing. Such requests should be forwarded to admin@blueringmarketing.com.au. 2. Cancellation Fee In the event of contract termination (not related to hosting services or domains), the cancelling party agrees to pay Blue Ring Marketing a cancellation fee equivalent to 50% of the total contract amount. This payment is due within 7 days of the agreed termination date. 3. Cancellation Form Upon agreement to the cancellation terms, the cancelling party will be provided with a formal cancellation form by Blue Ring Marketing. The completion and signing of this form are mandatory. 4. Commenced Work If work has already commenced at the time of cancellation, the cancelling party may be required to make a payment ranging from 50% to 100% of the total contract amount. The specific percentage will be determined based on the nature and extent of the work completed.

• The cancelling party shall submit a written cancellation request to admin@blueringmarketing.com.au. • Blue Ring Marketing will confirm the cancellation request and provide details of the applicable cancellation fee. • Blue Ring Marketing will provide the cancelling party with the cancellation form for signature. • The cancelling party agrees to remit the cancellation fee within 7 days of the agreed termination date.

1. Overview This Hosting & Domain Services Policy outlines the terms and conditions for all hosting and domain name services provided by Blue Ring Marketing (hereafter "BRM"). By engaging BRM for these services, the client agrees to the terms stated below. 2. Term Commitment & Billing All hosting and domain services are provided on a contracted term basis, typically billed annually or as otherwise agreed upon in writing or invoice. Once a term has been invoiced and commenced, the client is committed to the full duration of that term. There are no cancellations, refunds, or partial credits for hosting or domain services during the active contracted/invoiced period. Early termination does not entitle the client to any refund of prepaid fees. 3. Service Renewal Services will auto-renew unless the client notifies BRM in writing (via email to admin@blueringmarketing.com.au) at least 30 days before the current term expires. If no notice is received, the renewal invoice will be issued and the client will be responsible for payment. 4. Domain Ownership All domains registered through BRM remain the property of the client. Upon request and provided the account is in good standing with no outstanding balances, BRM will provide full access or transfer of domain ownership within a reasonable timeframe. 5. Hosting Content & Usage The client is solely responsible for the content hosted under their account. BRM reserves the right to suspend or terminate hosting services if the client is found to be hosting illegal, malicious, or otherwise harmful content. 6. Data Backups BRM performs periodic backups as part of hosting services but does not guarantee recovery of data in all scenarios. Clients are encouraged to maintain their own backup copies of critical data. 7. Support & Maintenance BRM provides standard support for hosting and domain services during business hours. Extended or emergency support may be available at an additional cost. 8. Termination by BRM BRM reserves the right to terminate hosting or domain services with 14 days' notice if the client breaches any term of this policy, fails to make timely payments, or engages in conduct that may harm BRM's reputation or systems. 9. Changes to Policy BRM may amend this policy from time to time. Clients will be notified of significant changes via email or written notice. 10. Contact For any questions or concerns about this policy, please contact: admin@blueringmarketing.com.au